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Leaders Access

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Hiring a Chief Risk Officer
for a New Age Lending
Fintech Company

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Position

Chief Risk Officer (CRO)

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Client

Fintech Company

Objective

As a Leadership Talent Acquisition Manager at a top-tier recruitment consulting firm, I was approached by a fast-growing lending fintech company looking to hire a Chief Risk Officer (CRO). The company was at a pivotal stage, expanding its product offerings and entering new markets, necessitating a robust risk management framework.

Our Approach

Understanding the Client's Needs

Initial Consultation

  • Stakeholder Meetings : Conducted in-depth meetings with the CEO, CFO, and Board members to understand the strategic vision, operational challenges, and specific requirements for the CRO role.
  • Role Definition : Defined the role's scope, key responsibilities, and performance metrics. The CRO needed to develop and implement a comprehensive risk management strategy, ensuring regulatory compliance and safeguarding against financial, operational, and technological risks.
  • Budget and Compensation : Discussed the budget constraints and potential compensation packages, including base salary, performance bonuses, and equity options.

Talent Mapping

Industry and Competitor Analysis

  • Market Research : Performed extensive research on the fintech industry, focusing on the lending sector. Identified key players, emerging trends, and technological advancements.
  • Competitor Benchmarking : Analyzed competitors to understand their risk management frameworks and identify potential candidates who could bring innovative approaches to the client.

Identifying Potential Candidates

  • Building a Talent Pool : Leveraged multiple channels including LinkedIn, industry conferences, professional associations, and our internal database to compile a list of potential candidates.
  • Networking : Utilized my professional network to identify passive candidates who were not actively seeking new roles but possessed the requisite skills and experience.

Selection Criteria

Technical and Domain Expertise

  • Risk Management Knowledge : In-depth understanding of credit risk, market risk, operational risk, and compliance within the fintech and lending sectors.
  • Regulatory Compliance : Experience with regulatory requirements and standards relevant to the fintech industry, including AML, KYC, and data privacy laws.

Leadership and Strategic Skills

  • Leadership Experience : Proven track record of leading risk management teams and developing risk mitigation strategies.
  • Strategic Vision : Ability to align risk management practices with the company’s strategic goals and growth objectives.

Cultural Fit and Budget Alignment

  • Cultural Compatibility : Alignment with the company's innovative, agile, and customer-centric culture.
  • Budget Considerations : Willingness to accept a compensation package within the client's budget, with potential for growth and equity incentives.

Screening and Interviewing

Initial Screening

  • Resume Evaluation : Assessed resumes for relevant experience, educational background, and career progression.
  • Preliminary Interviews : Conducted phone interviews to gauge candidates’ motivations, technical skills, and cultural fit.

In-Depth Interviews

  • Technical Assessments : Organized technical interviews with senior executives and risk management experts from the client’s team to evaluate candidates' knowledge and problem-solving skills.
  • Behavioral Interviews : Utilized behavioral interview techniques to assess leadership qualities, strategic thinking, and adaptability to the company’s culture.

Challenges Faced

Talent Scarcity

  • Limited Talent Pool : The specialized nature of the CRO role in the fintech industry limited the pool of candidates with the necessary blend of experience and expertise.

Budget Constraints

  • Competitive Market : Many qualified candidates had compensation expectations beyond the client’s budget, necessitating creative solutions to attract top talent.

Cultural Fit

  • Startup Environment : Finding candidates who were not only technically proficient but also comfortable with the fast-paced, dynamic startup environment posed a challenge.

Overcoming Challenges

Expanding the Search

  • Geographic Flexibility : Considered candidates from different regions, offering remote work options to widen the talent pool.
  • Attractive Compensation Packages : Highlighted the potential for equity and long-term growth opportunities to attract candidates willing to work for lower initial compensation.

Engaging Passive Candidates

  • Targeted Outreach : Personalized communication to passive candidates, emphasizing the unique opportunities and challenges of the role.
  • Building Relationships : Invested time in building relationships with potential candidates, understanding their career goals, and aligning them with the client’s vision.

Successful Placement

Final Selection

  • Candidate Shortlist : Presented the client with a shortlist of three highly qualified candidates who met the technical, cultural, and budgetary requirements.
  • Client Interviews : Coordinated final interviews with the client’s executive team, ensuring thorough evaluation and feedback.

Offer and Negotiation

  • Crafting the Offer : Worked closely with the client to create a compelling offer that included salary, equity, and benefits.
  • Negotiation : Facilitated transparent and open negotiations to address any concerns and finalize the terms.

Onboarding and Integration

  • Smooth Transition : Assisted in the onboarding process to ensure the new CRO integrated smoothly into the team and hit the ground running.
  • Follow-Up : Conducted regular follow-ups with both the client and the new hire to ensure a successful transition and address any emerging issues.

Conslusion

Through a systematic and strategic approach, we successfully placed a highly qualified Chief Risk Officer who met all the criteria, including technical expertise, leadership skills, cultural fit, and budget constraints. This placement not only fulfilled the immediate needs of the fintech startup but also positioned them for long-term success and innovation in the competitive lending market.

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